Security Self Storage - Madison, WI

posted 3 months ago

Part-time - Entry Level
Madison, WI
Management of Companies and Enterprises

About the position

As a Part-Time Self Storage Facility Manager at Security Self Storage, you will play a crucial role in ensuring the smooth operation of our facility while providing exceptional customer service. This position is ideal for individuals who enjoy working with people and are looking for a flexible part-time job that primarily involves weekend hours. You will be responsible for managing various aspects of the facility, including overseeing rentals, move-ins, move-outs, and property maintenance. Your ability to maintain a clean and organized environment will be essential in creating a welcoming atmosphere for our customers. In this role, you will greet customers both in person and over the phone, ensuring that they receive the highest level of service. Your strong communication skills will be vital as you assist customers with their storage needs and address any inquiries they may have. You will also be expected to manage facility operations effectively, which includes keeping track of rental agreements and ensuring that the property is well-maintained. This position offers a competitive hourly rate and the opportunity to work approximately 25 hours per week during the busy summer season, making it an excellent fit for students or anyone seeking part-time employment with flexible hours.

Responsibilities

  • Greet customers and provide exceptional customer service in person and over the phone
  • Manage facility operations, including rentals, move-ins, move-outs, and property maintenance
  • Maintain a clean and organized facility

Requirements

  • Strong customer service skills, including excellent communication and interpersonal abilities
  • Proficient in computer use and basic office software
  • Ability to work independently and as part of a team
  • Available to work most weekends from 10am until 4pm

Nice-to-haves

  • Previous experience in the self storage industry is preferred but not required

Benefits

  • Competitive hourly rate
  • Opportunity to work 25 hours/week during busy summer seasons
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