Part Time Service Advisor

$31,200 - $31,200/Yr

Meineke - 2977 - Warner Robins, GA

Part-time - Entry Level

Warner Robins, GA

About the position

The Part-Time Service Advisor at Meineke is responsible for managing customer interactions and ensuring a high level of service in a busy automotive service center. This role involves addressing customer inquiries, managing documentation, and supporting a team of automotive service professionals to maintain customer satisfaction and profitability. The ideal candidate will possess strong communication skills and previous sales experience, contributing to a positive work environment.

Responsibilities

• Manage a team of automotive service professionals to ensure high employee morale and customer satisfaction while maintaining profitability.
• Communicate with customers through every step of the process, from initial phone call to check out to follow up.
• Ensure repairs and maintenance tasks are completed in a timely manner.
• Learn and apply best practices for improving sales and customer service techniques.
• Manage the flow of service department paperwork, including manuals, invoices, repair orders, and maintenance records.

Requirements

• High school diploma or GED required; bachelor's degree preferred.
• Valid state-issued driver's license and clean driving record are required.
• Successful completion of a pre-employment drug and background screening.
• Experience as an automotive service writer or service advisor is preferred.
• Prior understanding of automotive technology, automotive service technician job duties, and automotive repair services is preferred.

Nice-to-haves

• 1 year of service technician experience.
• Strong service writer capabilities.
• Quick learner with ability to work independently.
• Excellent communication and customer relationship skills.

Benefits

• Bonus based on performance
• Employee discounts
• Flexible schedule
• Competitive Compensation (hourly plus commission)
• Career Advancement
• Training and Development
• Positive Work Environment