Part Time Specialist, Security Operations Center

Cable - West Chester, PA

Part-time - Entry Level

West Chester, PA

11-50 employees

Support Activities for Mining

About the position

The Specialist, Security Operations Center (SOC) plays a crucial role in supporting the monitoring and response to security events that may impact the organization. This position is essential for ensuring the safety and security of senior leadership, staff, business assets, and facilities. The Specialist will be responsible for conducting video patrols, monitoring security camera feeds, and investigating security alarms. They will also contribute to the analysis of security incidents and monitor open-source media for security-related events. This role requires exceptional communication and organizational skills to effectively collaborate with various stakeholders and ensure that significant matters are communicated to the management team. The SOC Specialist will work part-time, specifically during weekends, covering twelve-hour shifts either from 11:00 PM to 11:00 AM or from 12:00 AM to 12:00 PM, totaling twenty-four hours per week. There may be opportunities to work additional hours during the week as needed. The position is located in-person at the Cable HQ SOC in West Chester, Pennsylvania, and is designed for individuals who can thrive in a dynamic environment while managing multiple tasks effectively. In this role, the Specialist will follow security policies and procedures to ensure compliance and contribute to process improvements. They will assist in the monitoring and maintenance of physical security systems, document relevant information, and support training activities for new Specialists and third-party Security Operators. The Specialist will also participate in the continuous improvement of SOC processes and procedures, maintaining awareness of emerging threats and industry best practices.

Responsibilities

• Assists in monitoring internal and external security events to identify potential threats and vulnerabilities.
• Supports video patrols, monitors security camera feeds, and participates in the investigation of security alarms.
• Contributes to the analysis of security incidents, reviewing findings, and identifying patterns or trends.
• Supports the monitoring of open-source media for security-related events and potential impacts.
• Provides timely and accurate information to support the protection of people, assets/intellectual property, and facilities.
• Follows security policies and procedures to ensure compliance and contribute to process improvement.
• Assists in the monitoring and maintenance of physical security systems.
• Documents and communicates relevant information to support decision-making processes.
• Supports training activities for new Specialists and third-party Security Operators.
• Assists in the development of standard operating procedures (SOPs) and training materials.
• Communicates effectively with peers, partners, customers, and employees.
• Participates in the continuous improvement of SOC processes and procedures.
• Maintains awareness of emerging threats, vulnerabilities, and industry best practices.

Requirements

• Demonstrated ability to work in a dynamic environment and manage multiple tasks.
• Strong communication and interpersonal skills.
• Proficiency in computer skills (Word, Excel, PowerPoint, and Outlook).
• Basic knowledge of access control, video management, and intrusion detection systems.
• Familiarity with incident management processes.
• Analytical mindset with the ability to identify and escalate critical issues.
• Attention to detail and accuracy in work.
• Awareness of relevant regulations and compliance requirements.
• Interest in threat intelligence platforms and tools.
• Understanding of basic network security concepts and protocols.
• Familiarity with physical security systems.

Nice-to-haves

• Certification or accreditation from a risk or security management program such as: Associate Protection Professional (APP), Physical Security Professional (PSP), Certified Emergency Manager (CEM), Certified Business Continuity Professional (CBCP), Certified Information Systems Security Professional (CISSP), or CompTIA Security+ is a plus.
• Security operations center, call center, or emergency dispatch center experience is a plus.

Benefits

• Health insurance coverage
• Dental insurance coverage
• Vision insurance coverage
• 401k benefit for retirement savings plan
• Paid holidays
• Flexible scheduling options
• Professional development opportunities
• Tuition reimbursement
• Employee discount programs
• Wellness programs