About the position
As a Supervisor at Brooks Brothers, you will play a crucial role in supporting the management team to create an exceptional shopping experience for our customers while achieving desired business results. Your responsibilities will include executing assigned store operations and ensuring that the store maintains a visually appealing presentation. You will foster a positive environment that engages and develops your team members, associates, and customers on a daily basis. Your energy and enthusiasm will contribute to a winning team culture, and you will report directly to the Store Manager. In this role, you will demonstrate a competitive spirit and a strong desire to win, embodying the qualities of a team player with an entrepreneurial mindset. You will operate with a sense of urgency, effectively completing your assigned responsibilities while adapting to changes and taking on additional tasks as needed. Self-motivation and a commitment to personal growth and development will be key attributes that you bring to the position. Your primary focus will be on supporting the management team to achieve sales results and drive business growth. You will need to understand and demonstrate product knowledge, selling techniques, and operational skills to maximize sales opportunities. Engaging with customers to build relationships and foster brand loyalty will be essential, and you will serve as a role model for your team members in delivering an outstanding customer experience. Additionally, you will ensure that store standards for merchandising and operations are consistently met, and you will be accountable for your assigned tasks and results. You will also have the opportunity to learn about all aspects of the business and share innovative ideas to drive success.
Responsibilities
- Support the management team to achieve sales results and grow the business.
- Understand and demonstrate product knowledge, selling and operational skills to maximize sales.
- Engage with customers to build relationships and brand loyalty by using company tools.
- Be a role model to team members for the customer experience.
- Support the management team to ensure store standards for merchandising and operations are met consistently.
- Be accountable for assigned tasks and results.
- Learn about all aspects of the business and share ideas to drive the business.
- Create a great work environment by maintaining a positive and professional attitude.
- Perform POS transactions on designated shifts and execute supervisor functions in the absence of Store Manager.
- Model values of respect, integrity, teamwork, compassion, accountability, and inclusivity.
Requirements
- Prior supervisory experience in a similar volume, apparel business (preferred).
- Proven track record of exceeding sales and statistical expectations.
- Flexible availability to meet the needs of the business (including evenings and weekends).
- Ability to bend, lift, open and move product and fixtures up to 50 lbs., as needed.
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- 401k plan
- Paid time off
- Employee discounts
- Flexible scheduling
