Part-Time Student Ambassador (BC students only)

$38,854 - $51,376/Yr

Bellevue College - Bellevue, WA

Part-time - Entry Level

Bellevue, WA

Educational Services

About the position

The Center for Career Connections (CCC) and the RISE Learning Institute at Bellevue College are seeking student employees to serve as ambassadors. These ambassadors will assist fellow students in understanding and engaging with the services offered by CCC and RISE, promoting student success and community engagement.

Responsibilities

• Staff the CCC front desk, providing a warm welcome to BC students.
• Assist students in making appointments with professional staff at the CCC and RISE.
• Ensure that students complete required CCC/RISE paperwork, and the appointment check-in and check-out process.
• Regularly check phone and email communications to RISE and the CCC and route communications to the appropriate staff member.
• Interact with student users to understand how CCC and RISE Services can best meet the needs of the student population.
• Outreach to other students and student groups on campus to increase awareness of CCC and RISE services.
• Acquire testimonials from students that can be used by RISE and the CCC to demonstrate a value proposition for new student usage.
• Serve as the student voice and perspective for marketing and communication efforts underway in RISE and the CCC.
• Provide input on videos, website, brochures and the like to ensure the language and descriptions being used are communicative to current and potential students.
• Provide accurate referrals to students as needed.
• Assist with the marketing and planning of events including job fairs, employer panels and workshops.

Requirements

• Current BC student
• Effective verbal and written communication skills
• Effective telephone answering skills
• Dependable, reliable with a friendly and welcoming attitude
• Effective customer service skills, remain professional and follow department and BC policies
• Ability to work with students and staff from diverse backgrounds and cultures
• Ability to multi-task in an environment with possible ongoing interruptions
• Ability to work independently and practice independent judgment
• Resourceful, with the ability to locate and provide information
• Experience working with Microsoft Office programs, especially Outlook at intermediate level.

Benefits

• Paid sick leave accrual from the start of employment