College Of Southern Nevada - Carson City, NV

posted 3 days ago

Part-time - Entry Level
Carson City, NV
Educational Services

About the position

The Part-Time Student Concierge position at the College of Southern Nevada involves providing technical support and assistance to students and community members. The role focuses on enhancing digital literacy and ensuring users can effectively navigate online tools and resources. This position is ideal for students pursuing a degree in Computing and Information Technology or related fields, offering hands-on experience in a supportive educational environment.

Responsibilities

  • Assist students and community members with questions regarding connectivity to Internet tools and aid with browsing and completing online forms securely.
  • Boost digital literacy through on-spot assistance with instructions, coaching, and technical support.
  • Assist students and community members regarding the setup and connectivity of common computer systems.
  • Loan out and provide tech support for equipment.
  • Direct students and community members to CSN services.

Requirements

  • Pursuing a degree program in Computing and Information Technology, Computer Science, or a related field at CSN.
  • Completed at least 15 credits of courses in Networking, Cybersecurity, programming, and computer science with a Grade Point Average of 3.0 and higher.

Nice-to-haves

  • Previous technical support experience.
  • Knowledge of Microsoft Office products such as Word, Excel, and PowerPoint.

Benefits

  • Competitive pay rate of $15 per hour.
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