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Network Design Technologies - Silver Spring, MD

posted 2 months ago

Part-time - Entry Level
Silver Spring, MD

About the position

We are seeking an experienced Telecom Field Technician to install, move, and repair telecommunications systems, including phone, internet, and cable services. This part-time role is crucial for ensuring high-quality commercial customer service and system reliability, working on-site at various locations to diagnose technical issues and ensure optimal system performance.

Responsibilities

  • Efficiently manage time and work independently, following detailed instructions.
  • Expertise in pulling, terminating, and managing various cable types.
  • Proficient in different cable installation methods.
  • Capable of mounting and installing backboards, cross-connect racks, and patch panels.
  • Install and configure telecommunications equipment.
  • Troubleshoot and repair faults in telecom networks.
  • Perform regular maintenance on network components.
  • Educate customers on the use of installed equipment and provide exceptional customer service.
  • Keep detailed records of installations, repairs, and maintenance activities.

Requirements

  • Technical diploma or equivalent experience in telecommunications.
  • Minimum of 2 years of experience in the telecommunications field.
  • Strong understanding of telecom systems and equipment, including knowledge of BICSI national standards.
  • Exceptional customer service skills and experience.
  • Ability to work in various outdoor and indoor environments.
  • Excellent problem-solving skills.
  • Valid driver's license and willingness to travel to different sites.

Benefits

  • Professional development assistance
  • Tools provided
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