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Citigroup - Great Neck, NY
posted 2 months ago
Part-time - Entry Level
Great Neck, NY
Credit Intermediation and Related Activities
About the position
The Teller is an entry-level position focused on assisting with branch activities, delivering client-facing services, and processing transactions. The role aims to provide high-quality customer service while helping the branch generate revenue through optimal solutions.
Responsibilities
- Serve as the first point of contact for Citi clients and provide a positive first impression through friendly and efficient customer service
- Perform efficient and accurate banking transactions including managing cash supply for the branch, incoming/outgoing cash deposits, and maintaining branch vault cash
- Identify referral opportunities for new products and services based on client's financial goals
- Educate clients on digital and self-service opportunities offered by Citi
- Adhere to bank policies, operational controls, and regulatory procedures to ensure the safety and security of client and bank assets
- Ensure all client needs are met and effectively manage client issues/concerns, escalating as needed
- Maintain working knowledge of client accounts as well as new and existing products and services offered
- Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets.
Requirements
- Previous relevant experience preferred
- Demonstrated sales and customer service experience
- Money handling experience
- Effective problem solving and communication skills
- Ability to work well in a team oriented environment
- High School diploma or equivalent
Benefits
- Medical, dental & vision coverage
- 401(k)
- Life, accident, and disability insurance
- Wellness programs
- Paid time off packages including planned time off (vacation), unplanned time off (sick leave), and paid holidays
