Solvay Bank - Syracuse, NY

posted 18 days ago

Part-time - Entry Level
Syracuse, NY
Credit Intermediation and Related Activities

About the position

The Part Time Teller position at Solvay Bank is essential for providing excellent customer service to clients while handling financial transactions. Tellers are responsible for managing cash, processing deposits and withdrawals, and ensuring compliance with bank policies. This role emphasizes customer interaction and requires strong analytical and mathematical skills.

Responsibilities

  • Delivers excellence in customer service, guidance, and respect to all Solvay Bank customers and co-workers.
  • Receives checks and cash for deposit, verifies amounts, and examines check endorsements.
  • Cashes checks and pays out money after verification of signatures and customer balances.
  • Processes negotiable instruments following all policies and procedures, generating computer receipts.
  • Enters customer transactions into computer software to record transactions and issues receipts.
  • Places holds on accounts in accordance with bank and regulatory policy.
  • Balances currency, coin, and checks in cash drawer at end of shift and compares totals with computer data.
  • Develops strong knowledge of the Bank's deposit and electronic banking products to recognize client needs and make appropriate recommendations.
  • Removes deposits from and counts and balances cash in automated teller machines and night depository.
  • Maintains proper cash levels in drawers, keeps cash secure, and ensures a high level of security for the bank.
  • Accepts stop payment requests and address changes, distributing them to the proper personnel for processing.
  • Responds to customer inquiries as appropriate and assists with daily scanning to balance the branch.
  • Adheres to established policies, procedures, and federal regulations.
  • Performs other tasks requested by supervisor/manager as they relate to the bank and its functions.

Requirements

  • High School Graduate or GED
  • Customer service experience
  • Previous cash handling experience
  • Good math aptitude
  • Experience in counting currency and coin

Benefits

  • Health insurance
  • Dental insurance
  • 401(k) matching
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