Part Time Teller, Cohasset, MA

$33,300 - $43,000/Yr

Santander Bank - Cohasset, MA

Part-time - Entry Level

Cohasset, MA

Credit Intermediation and Related Activities

About the position

The Part Time Teller position at Santander Bank serves as the first point of contact for both consumer and business clients. The role focuses on providing exceptional customer service, assisting clients with account issues, processing transactions, and promoting bank products and services. The teller is responsible for maintaining operational integrity and ensuring customer satisfaction by minimizing wait times and efficiently handling transactions.

Responsibilities

• Act as the first point of contact for consumer and business clients.
• Assist clients with resolving product, service, or account issues.
• Open or close accounts and process transactions.
• Log requests and escalate complex issues to the appropriate team.
• Sell targeted products/services during client interactions.
• Maintain operational integrity and adhere to safe deposit box procedures.
• Educate and engage customers about their financial needs and bank products.
• Minimize customer wait times and accurately process transactions.
• Provide legendary customer service and recognize referral opportunities.

Requirements

• High school diploma or equivalent (Required).
• Cash handling experience in a retail or banking environment, 0+ years (Required).
• Superior customer service skills.
• General math skills.
• Detail-oriented with the ability to function in a fast-paced environment.
• Excellent communication skills, concise and clear.

Benefits

• Equal opportunity employer
• Diversity and inclusion initiatives