Part-Time Teller - Val Vista & Baseline

MidFirst Bank - Gilbert, AZ

Part-time - Entry Level

Gilbert, AZ

Credit Intermediation and Related Activities

About the position

The Part-Time Teller at MidFirst Bank is responsible for efficiently processing a variety of customer transactions while providing exceptional service. The role involves building relationships with customers to identify suitable financial products and services, ensuring a welcoming environment, and maintaining accuracy in transactions. Tellers are expected to participate in training and pass the Teller Certification test to operate a Teller drawer.

Responsibilities

• Greet customers and facilitate a welcoming and customer-focused environment.
• Build and maintain relationships with customers to help identify financial products and services that meet their needs.
• Build customer loyalty by developing relationships and always offering exceptional service.
• Process customer transactions efficiently and accurately in a fast-paced environment; maintaining a balanced cash drawer and adhere to internal controls and procedures.
• Respond to customer inquiries and concerns by researching and identifying positive solutions.

Requirements

• Minimum 6 months of cash handling, processing of transactional payments, and/or point of sale experience in a retail sales or service environment and/or previous banking experience.
• Excellent customer-service skills, including oral and written communication.
• Ability to effectively contribute to a positive team environment and work toward achieving goals.
• Careful attention to detail and strong organizational skills.
• Must adhere closely to bank procedures and regulations.
• Strong work ethic and high integrity.
• Strong computer and 10 key skills.
• Outgoing, assertive, confident, and enthusiastic personality.

Nice-to-haves

• Knowledge of banking products and procedures.
• Successful sales record in a retail sales or banking environment.
• Bilingual (fluent verbal and written Spanish) skills.
• Proficiency with all Microsoft applications (Word, Outlook, Excel etc.).

Benefits

• Paid training