Credit Union Of America - Wichita, KS
posted 2 months ago
As a Part-Time Teller at the Virtual Branch of Credit Union of America, you will play a crucial role in assisting members with their financial transactions while ensuring compliance with federal regulations and internal policies. Your primary responsibility will be to utilize your knowledge of credit union products and services to assess members' needs effectively. You will engage with members to facilitate their transactions, which may include cash deposits, withdrawals, and other banking services. It is essential to minimize risks associated with negotiable instruments, documents of identification, transaction authority, and funds availability. In this role, you will thoroughly analyze information presented in Teller Enterprise and Episys Quest systems, ensuring that all transactions are processed accurately and efficiently. You will also evaluate documents presented by members for authenticity, adhering to all transaction limits for both cash and checks as outlined by the T.A.P. Center policies. Your interactions will primarily involve routine matters that require effective communication and a courteous demeanor, as you will be providing assistance and information to members and vendors alike. The position demands a professional appearance and manner, as well as punctuality and mental alertness. You will be expected to demonstrate good listening skills and the ability to greet the public in a friendly and tactful manner, ensuring a positive experience for all members. This role is ideal for individuals who enjoy working in a customer service-oriented environment and are looking to contribute to the financial well-being of the community.