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Comerica - Brighton, MI

posted about 2 months ago

Part-time - Entry Level
Brighton, MI
Credit Intermediation and Related Activities

About the position

The Part Time Teller at Comerica Bank plays a crucial role in the success of Retail Banking Centers by ensuring banker-readiness, processing transactions accurately, and delivering exceptional customer service. This position involves supporting multiple banking centers, maintaining operational objectives, and contributing to a positive customer experience while adhering to company policies and compliance standards.

Responsibilities

  • Introduce and refer customers to the platform through routine interactions.
  • Provide remarkable customer service through all customer interactions, problem resolution, and safe deposit services.
  • Perform routine customer requests and complete necessary documentation accurately.
  • Successfully complete Comerica's Teller Training Program.
  • Reconcile all transactions during and at the end of the shift.
  • Maintain customer confidence by keeping information confidential and resolving basic customer complaints.
  • Act as a digital ambassador to transition customers to digital solutions and engage them with Comerica's products/services.
  • Ensure compliance with applicable federal, state, and local laws and regulations.
  • Control and mitigate losses by following policies and procedures.
  • Identify opportunities to add value to customers by introducing them to partners.

Requirements

  • 6 months of Retail or financial sales experience OR 2 years of U.S. Military service OR 1 year of college.
  • 1 year of experience in customer service.
  • 1 year of experience with personal computer, systems data entry or internet search.

Nice-to-haves

  • Cash handling experience in a retail or financial services environment.
  • Proficient with utilizing and navigating a computer system.

Benefits

  • Career Growth -- promotional opportunities
  • Incentive program based on performance
  • Paid Time Off (PTO)
  • Paid Holidays for Full Time/Part Time Employees
  • Health, Dental, Vision insurance
  • 401k match
  • Life Insurance
  • Employee Assistance Program
  • Tuition Assistance Program (Full Time)
  • Financial Coaching and Benefit Guidance
  • Floating Cultural Holiday
  • Family Focused Benefits (Paid Parental Leave, Adoption Assistance, Infertility Services)
  • Retirement Plan
  • Employee Stock Purchase Plan
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