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Associated Bank - New Hope, PA

posted 2 months ago

Part-time - Entry Level
New Hope, PA
Credit Intermediation and Related Activities

About the position

The Part-Time Teller position at Associated Bank involves providing exceptional customer service while efficiently processing banking transactions. The role supports the sales process by identifying customer needs and promoting financial solutions, all while adhering to company policies and procedures. This position requires flexibility as it may involve working at multiple branch locations to meet customer expectations.

Responsibilities

  • Provide fast, friendly customer service while adhering to common courtesies.
  • Efficiently and accurately process customer transactions.
  • Support the sales process by identifying customer needs and promoting current offers.
  • Refer customers to colleagues for assistance with financial solutions.
  • Demonstrate channel capabilities and benefits to customers when warranted.
  • Perform customer banking transactions and resolve issues.
  • Share product and service promotions with customers.
  • Answer customer questions to ensure satisfaction and safety.
  • Service vault, night drop, and ATM machines as assigned.

Requirements

  • High School diploma or equivalent combination of education and experience.
  • Less than 2 years of demonstrated customer service skills and computer experience.

Benefits

  • Retirement savings including both 401(k) and Pension plans.
  • Paid time off to volunteer in the community.
  • Opportunities to connect through diversity-focused Colleague Resource Groups.
  • Competitive salaries with professional development and advancement opportunities.
  • Bonus benefits including well-being programs and incentives, parental leave, and an employee stock purchase plan.
  • Personal banking, loan, investment, and insurance benefits.
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