Part Time Teller

PNC - Cape May Court House, NJ

Part-time - Entry Level

Cape May Court House, NJ

Credit Intermediation and Related Activities

About the position

As a Part Time Teller at PNC, you will play a crucial role in delivering exceptional customer service and performing high-volume banking transactions. This position focuses on fostering customer relationships, educating clients on banking products and technology, and identifying opportunities for referrals to enhance customer financial wellbeing. You will be part of a team that values inclusivity and collaboration, ensuring that all employees contribute to the company's success.

Responsibilities

• Deliver a unique customer experience aimed at improving customer financial wellbeing and creating loyalty.
• Process a variety of customer interactions and educate customers on available financial alternatives.
• Identify banking opportunities during customer interactions and make appropriate referrals to branch staff or PNC ecosystem partners.
• Engage with customers in the lobby to connect and position PNC products to meet their needs.
• Educate customers on managing financial transactions using technology, tools, and resources.
• Apply product and procedural knowledge to solve customer problems.
• Adhere to all policies and procedures, demonstrating sound judgment within established limits.
• Ensure efficient and accurate completion of teller and branch daily operations and maintenance transactions.

Requirements

• No formal education required; high school diploma, GED, or equivalent experience may be considered.
• No prior experience required; roles at this level typically do not require significant product knowledge.

Nice-to-haves

• Accountability
• Banking
• Client Loyalty
• Customer Experience (CX)
• Customer Service
• Identifying Opportunities
• Leveraging Technology
• Proactive Sales

Benefits

• Medical/prescription drug coverage (with a Health Savings Account feature)
• Dental and vision options