About the position
The Sales Associate at Kate Spade will play a pivotal role in creating a welcoming and engaging environment for guests. The successful individual will leverage their proficiency in retail to provide exceptional customer service, ensuring that every guest feels valued and appreciated. This position requires a warm and confident demeanor, as well as the ability to develop long-term relationships with guests through engaging conversations and personalized service. The Sales Associate will be responsible for hosting guests, demonstrating proper etiquette, and suggesting outreach event ideas that resonate with the brand's aesthetic. In addition to hosting, the Sales Associate will contribute to team building by fostering a collaborative atmosphere. This includes the ability to give and receive feedback in a genuine manner and celebrating the successes of fellow sales associates. The role also involves styling and curating, where the associate must possess a deep understanding of the Kate Spade aesthetic and be able to communicate this effectively to guests. The ability to tell stories through product knowledge and to inspire others with personal style is essential. The Sales Associate will also need to demonstrate business acumen by understanding the product landscape across all merchandise categories. This includes multitasking effectively, from operational tasks such as cleaning the shop floor to processing POS transactions. Sharing ideas and feedback with the team is encouraged to enhance the overall shopping experience. The ideal candidate will possess professional selling skills, exceptional interpersonal skills, and prior experience in luxury goods, along with a proactive approach to multitasking and prioritizing tasks in a fast-paced environment.
Responsibilities
- Give guests a warm welcome and exude confidence and proper etiquette.
- Develop long-term relationships with guests by engaging in interesting conversations and suggesting outreach event ideas.
- Work collaboratively as part of a team and celebrate fellow associates' successes.
- Communicate the Kate Spade aesthetic effectively to guests.
- Use product knowledge to connect with guests and tell compelling stories about products.
- Maintain a spotless stockroom and shop floor.
- Understand the product landscape across all merchandise categories and multitask effectively.
- Share ideas and feedback with the team to improve the shopping experience.
Requirements
- Professional selling skills and exceptional interpersonal skills.
- Prior luxury goods experience preferred.
- Proactive ability to multi-task and prioritize tasks effectively.
- Ability to work well in a team environment.
- College degree preferred.
Benefits
- Competitive hourly pay range of $15.00 to $16.50.
- Opportunities for professional development and career growth.
- Employee discounts on products.
