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Part-Time - Virtual - Client Services Coordinator
$35,360 - $35,360/Yr
Publisher's Circulation Fulfillment
posted about 2 months ago
Part-time - Entry Level
Warehousing and Storage
About the position
The Client Services Coordinator position is a part-time, remote role focused on ensuring the timely processing and integrity of client data files. The coordinator will analyze data, prepare reports, and communicate with clients to resolve issues, all while maintaining a high standard of data accuracy and integrity.
Responsibilities
- Enter appropriate data into databases accurately and timely.
- Cleanse and adjust address information related to product distribution.
- Monitor automated processes for all clients on a daily basis.
- Validate information within client files based on system generated notifications.
- Communicate with clients on a regular basis concerning any issues as they arise.
- Assist in troubleshooting and solving problems for internal and external clients and perform any follow-up work as required.
- Reconcile client data versus stored data as needed.
- Understand the company’s technology landscape and how each piece integrates with the others.
- Understand and use all systems within the Client Services department (CIS, DART, TDS, etc.).
- Keep up with various changes in the data sets and retain knowledge on processes and functionality.
Requirements
- 1 year experience with Excel and data manipulation.
- High school diploma or GED.
Nice-to-haves
- Experience with Microsoft Access.
