Part Time Weekend Concierge | KODA Condominiums

Columbia Hospitality • Seattle, WA

392d • $49,920 - $52,000

About The Position

The Part Time Weekend Concierge at KODA Condominiums is responsible for providing exceptional customer service to residents and guests, ensuring a welcoming and safe environment. This role involves maintaining up-to-date information about local events, managing requests and reservations, and ensuring building safety and security. The concierge will also document shift details and maintain a clean and organized workspace.

Requirements

• Previous experience in customer service roles preferred.
• The ability to read, write, and speak English fluently is required to read, analyze, and comprehend simple instructions, short correspondence, and memos.
• Proficiency in Microsoft Office applications, especially Word and Excel preferred.

Responsibilities

• Maintains up to date information of events, both current and future, occurring in the region.
• Establishes professional familiarity with personal preferences, likes, and dislikes of residents and guests.
• Answers the telephone in a pleasant and professional manner within three rings.
• Coordinates requests, comments, and reservations through property intranet service.
• Communicates key updates and information to team members and management in a timely manner.
• Ensures proper building safety and security measures are followed at all times.
• Carefully documents the details of shift through logs and other reports for continuity.
• Maintains a close working relationship with local police and alarm monitoring services.
• Ensures unwelcomed visitors and solicitors do not enter private residences or common areas.
• Manages permissions to enter, contractor and vendor logistics, and resident visitors and guests through building intranet.
• Maintains a clean, neat, organized, and orderly office and desks at all times.
• Responds to all resident and guest requests in an expeditious, courteous, and professional manner.
• Responds to all emails within 24 hours.

Benefits

• Get Paid Daily (Make any day payday)
• Paid Time off & Holiday Pay
• Medical, Dental, Vision, Disability, 401K HSA/FSA Plans - with employer contribution
• Values Based Culture (#OMGLIFE)
• Culture Add (Creating Space for Fresh Perspectives)
• Referral Bonus (Get Paid to Recruit)
• Discounted Lodging, Dining, Spa, Golf, and Retail
• Employee Assistance Program 'Columbia Cares'
• Volunteer Opportunities
• Committee Participation Opportunities
• Task Force Work Opportunities
• Online Learning Platform to Help You Grow!
• Third Party Perks (Including discounts on Pet Insurance, Rental Cars, Movie and Concert Tickets, Theme Park and Attractions)

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Industry: Accommodation
• Education Level: No Education Listed