NW Cellular - Metro by T-Mobile Authorized Retailer - Longview, WA

posted 3 days ago

Full-time - Entry Level
Longview, WA

About the position

The Metro by T-Mobile Wireless Retail Sales Associate at NW Cellular is responsible for providing exceptional customer service and guiding customers through the selection and purchasing process of Metro by T-Mobile products and services. This role emphasizes creating a positive customer experience, achieving sales goals, and contributing to a fun and dynamic work environment.

Responsibilities

  • Creating the ideal customer experience for each customer, every day.
  • Assisting new and existing customers throughout the sales process.
  • Educating customers on all the Metro by T-Mobile Products and Services offered.
  • Producing sufficient sales to meet and exceed company and location production standards.
  • Handling all customer situations as trained to completely satisfy customers' needs.
  • Assisting the Store Manager in tasks assigned to you personally or the team.
  • Completing all required training as directed by Metro by T-Mobile and NW Cellular.
  • Setting an example of personal and professional conduct for employees and others.
  • Developing professional skills to take on additional responsibilities that would lead to career advancement opportunities.

Requirements

  • 1+ years of experience in a similar role in a retail environment, preferably with Metro by T-Mobile or other Wireless business.
  • High school Diploma or equivalent is preferred.
  • Bilingual is a huge PLUS!
  • Enthusiasm for retail, wireless technology and products, and customer service.
  • Ability to travel to various locations in the assigned district as business needs dictate.
  • Strong communication and interpersonal skills.
  • Self-motivated and goal-oriented.
  • Strong attention to detail and accuracy.
  • Able to work evenings, weekends, and holidays with a flexible schedule.
  • Must be 18 years of age or older and able to provide proof of work eligibility in the US.
  • Must be willing to submit to a background check.

Nice-to-haves

  • Bilingual skills are a huge plus.

Benefits

  • Compensation up to $21.00 per hour including base hourly rate, commissions, and incentives.
  • Comprehensive Healthcare package including Medical, Dental, and Vision coverage.
  • Employee discounts on Metro by T-Mobile Wireless Service.
  • Employee discounts on devices and accessories.
  • Great and fun working atmosphere.
  • Opportunities to win cash and prizes through various sales contests throughout the year.
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