Partner Profitability Lead

Zoom - Lansing, MI

Full-time - Mid Level

Remote - Lansing, MI

Administrative and Support Services

About the position

The Partner Profitability Lead is responsible for setting and executing the global strategy for partner investments at Zoom. This role focuses on maximizing return on investment (ROI) from partner transactions, ensuring competitive partner investment models, and collaborating with various teams to implement profitability strategies. The position is crucial for driving value exchange between Zoom and its partners, ensuring sustainable growth and alignment with market trends.

Responsibilities

• Developing and executing the multi-faceted strategy for partner profitability, aligning with the company's overall objectives and goals.
• Owning the deal registration model, including program, policies, governance and profitability.
• Collaborating with cross-functional teams including finance, program managers, channel strategy leaders, operations, and partners to develop and implement partner profitability initiatives.
• Building individual incentive programs in alignment with profitability strategy including rebates, SPIFs, Funded Head, promotions, Deal Registration, MOUs and more.
• Developing and maintaining profitability and ROI models.
• Analyzing partner investments and performance metrics to identify opportunities for optimization and improvement.
• Driving value exchange between Zoom and its partners, ensuring that investments result in mutual benefits and sustainable growth ensuring that partner investments are industry competitive and aligned with market trends.
• Working closely with finance to track and measure the ROI of partner investments, providing regular reports and insights to key stakeholders.
• Tracking and reporting on invested dollars and resources to ensure ROI and Value Exchange.
• Collaborating with designers to build customer, channel partner, and internal, program documents, business process and operations to message and execute programs.

Requirements

• 7+ years of partner incentive and deal registration management experience in SaaS industry.
• Experience gathering input and requirements from both internal and external stakeholders to develop a comprehensive strategy and plan.
• Experience in building ROI financial models, detailed reporting, deal registration models and best practices.
• Experience of working in channel programs across multiple geographies.
• Expertise in Salesforce CRM for tracking, analyzing and reporting partner performance.
• Expertise in gathering, integrating, and delivering outcomes based upon stakeholder feedback.
• Expertise in channel development in a high-growth, enterprise SaaS/Cloud business.
• Display a proven record of implementing highly effective incentive programs as well as designing, developing, soliciting and implementing feedback, launching programs on time in a fast paced environment.

Benefits

• Comprehensive benefits program to support physical, mental, emotional, and financial health.
• Work-life balance support.
• Opportunities to contribute to the community.