Partner Store Market Consultant

About the position

The Partner Store Market Consultant role at Microsoft involves promoting the Microsoft ecosystem within Best Buy's Windows Stores. This position is designed for individuals who are passionate about Microsoft technology and excel in delivering exceptional customer experiences. The consultant will serve as a trainer, educator, and product consultant, engaging with both customers and Best Buy employees to foster brand advocacy and enhance the retail experience.

Responsibilities

• Support Best Buy employees and customers in discovering and implementing Microsoft technology solutions.
• Maintain top-level product knowledge of Microsoft retail consumer products, devices, and services.
• Self-educate and demonstrate the newest product and service offerings across all devices.
• Build collaborative partnerships to develop tools and programs for mutual partner outcomes.
• Maintain Microsoft merchandising standards according to brand guidelines.
• Provide store-level insights to influence marketing and sales strategies.
• Transfer Microsoft product knowledge through presentations, training events, and calls.
• Manage the Microsoft business for up to 5 stores, aligning training and business needs.

Requirements

• High School Diploma or equivalent AND 3+ years retail experience OR Bachelor's Degree AND 1+ year(s) retail experience.
• 1+ year(s) of leadership experience.
• 1+ year(s) of customer-facing technical support or retail support experience.

Nice-to-haves

• High School Diploma or equivalent AND 5+ years retail experience OR Bachelor's Degree AND 3+ years leadership retail experience AND 1+ year(s) multi-unit experience.
• Prior experience selling technology or consumer products.
• Superior customer service and rapport-building skills.

Benefits

• Competitive salary range of $62,700 - $111,800 per year.
• Opportunities for professional development and training.
• Inclusive work environment with a focus on diversity and equity.