Parts Counter Inside Sales

Mccoy Construction & Forestry - Wayne, MI

Full-time - Entry Level

Wayne, MI

Merchant Wholesalers, Durable Goods

About the position

The Parts Counter Inside Sales position at McCoy Construction Forestry involves assisting both internal and external customers with their trucking needs. This role is suitable for motivated individuals seeking career advancement opportunities, with a focus on delivering exceptional customer service and managing parts inventory.

Responsibilities

• Deliver exceptional customer service for our retail parts business.
• Greet customers and assist in parts selection.
• Answer questions, provide price quotes, inform of companion part requirements and specials in-person and over the phone.
• Keep customers informed on the status of special order and back-order parts.
• Receive, locate, bill, and fulfill orders.
• Handle customer returns.
• Deliver exceptional customer service to our Service department.
• Assist mechanics with acquiring parts.
• Locate and secure parts from various vendors for shop jobs.
• Help control and maintain inventory.
• All other duties as assigned.

Requirements

• Customer Support Driven
• Eager to learn a new career with great opportunities for advancement.

Benefits

• Competitive Salary
• Comprehensive Benefit Package
• 401K Plan with Company Match
• Bonus Opportunities