Parts Counter Sales/Warehouse/ Driver

Chevrolet - St. Cloud, FL

Full-time - Entry Level

St. Cloud, FL

Motor Vehicle and Parts Dealers

About the position

As a Parts Counter Sales representative at Starling Automotive Group, you will play a crucial role in providing exceptional customer service and selling parts and accessories for vehicles. This position requires you to maintain a positive relationship with customers, ensuring that their needs are met through expert product knowledge and tailored recommendations. You will be working in a full-time capacity within the auto industry, specifically located in St. Cloud, Florida, where you will be part of a dynamic team dedicated to customer satisfaction and operational excellence. In this role, you will greet customers and assist them in finding the correct parts and accessories for their vehicles. Your ability to provide expert product knowledge will be essential in making recommendations based on customer needs. You will also be responsible for processing sales transactions accurately and efficiently, answering phone calls, and responding to inquiries from customers. Maintaining a clean and organized parts department is vital, as is managing inventory and placing orders as needed. Documentation is a key aspect of this position; you will need to document all sales and customer interactions in the company's database. Following up with customers to ensure satisfaction and resolve any issues or concerns will also be part of your responsibilities. Staying up-to-date on product knowledge and industry trends is crucial for success in this role, as is collaborating with colleagues and departments to ensure a positive and efficient workflow. Adhering to all company policies and procedures, including safety and compliance standards, is expected.

Responsibilities

• Greet customers and assist them in finding the correct parts and accessories for their vehicles
• Provide expert product knowledge and make recommendations based on customer needs
• Process sales transactions accurately and efficiently
• Answer phone calls and respond to inquiries from customers
• Maintain a clean and organized parts department
• Manage inventory and place orders as needed
• Document all sales and customer interactions in the company's database
• Follow up with customers to ensure satisfaction and resolve any issues or concerns
• Stay up-to-date on product knowledge and industry trends
• Collaborate with colleagues and departments to ensure a positive and efficient workflow
• Adhere to all company policies and procedures, including safety and compliance standards

Requirements

• High school diploma or equivalent
• Previous experience in a sales or customer service role, preferably within the auto industry
• Strong communication and interpersonal skills
• Excellent customer service abilities
• Knowledge of automotive parts and accessories
• Ability to multi-task and work in a fast-paced environment
• Proficient in computer skills and using a database
• Strong attention to detail and organizational skills
• Ability to work independently and as part of a team
• Must have a valid Florida driver's license and clean driving record

Benefits

• Health insurance
• Paid time off
• Retirement plan