Parts Counter Sales

Quality Equipment Co - Wallace, NC

Full-time

Wallace, NC

11-50 employees

Motor Vehicle and Parts Dealers

About the position

The Parts Counter Sales position at Quality Equipment involves promoting and selling parts and services to meet customer needs while providing support to service technicians. This role is essential in maintaining the parts department's functionality and ensuring customer satisfaction through effective communication and service.

Responsibilities

• Promotes and sells products and/or services to meet customer needs
• Supplies Service Technicians with parts, as required
• Assists with preparing and maintaining showroom merchandise displays
• Verifies receipting in of parts shipments and assists with placing Machine Down and Stock Orders
• Assists in pulling and shipping parts and product transfers between branches
• Assists in keeping parts department, showroom and parts warehouse clean and orderly
• Reports and follows up on parts shortages by reporting issues to the Parts Manager
• Assists in maintaining all departmental tools and equipment
• Provides afterhours parts phone service, when necessary
• Other duties as required, for overall location functionality

Requirements

• High School Diploma or equivalent experience
• Basic data entry/keyboarding skills
• Basic parts and machinery knowledge
• Ability to use the John Deere Parts related computer application
• Ability to work in a team environment
• Ability to work extended hours and weekends
• Ability to operate a forklift, preferred
• Valid driver's license required for potential driving situations, preferred

Benefits

• Medical and dental insurance
• Flexible spending account
• Life insurance
• Paid time off
• Paid holidays
• 401(K) program with employer match
• Company discount
• Paid training
• Opportunities for professional and personal development