Parts Counter Salesperson - Wichita, KS

Bruckner Truck Sales - Wichita, KS

Full-time - Mid Level

Wichita, KS

1,001-5,000 employees

Motor Vehicle and Parts Dealers

About the position

The Parts Counter Salesperson at Bruckner Truck Sales is responsible for efficiently filling parts orders, advising customers on necessary parts, and ensuring smooth operations within the parts department. This role requires strong customer service skills and the ability to operate equipment such as forklifts, while also managing inventory and assisting with promotional displays.

Responsibilities

• Answer customer's phone calls and fill orders from stock parts.
• Help customers on parts counter and shop counter.
• Read catalog, microfiche viewer, or computer for replacement part numbers, availability, price and substitutions.
• Advise customer on substitution or modification of part when replacement is not available.
• Advise customer of any quality improvement or service bulletin on part replacement.
• Examine returned part or core to determine if defective and exchange part for refund.
• Stock parts according to part number sequence.
• Use precision measuring instruments to determine whether similar parts may be machined down or built up to required size.
• Clean parts shelves to prepare for physical inventory.
• Accept payment for bills and make change.
• Use calculator and computer keyboard.
• Do periodical bin checks.

Requirements

• High school diploma or equivalent required.
• At least two years of experience in heavy duty truck or automotive parts department.
• Ability to interact successfully with customers and co-workers.
• Ability to recognize the need for urgency in helping customers.
• Endurance to move at a fast pace and handle multiple job requirements quickly.
• Ability to operate parts department equipment, including forklift and pickup.

Nice-to-haves

• Experience with precision measuring instruments.
• CDL A license.

Benefits

• Profit sharing
• Paid holidays
• Disability insurance
• Health insurance
• Dental insurance
• 401(k)
• Flexible spending account
• Tuition reimbursement
• Paid time off
• Vision insurance
• Life insurance
• Referral program