Parts Counter Salesperson - Wichita, KS

Bruckner's Truck Sales - Wichita, KS

Full-time - Entry Level

Wichita, KS

1,001-5,000 employees

Merchant Wholesalers, Durable Goods

About the position

The Parts Counter Salesperson at Bruckner Truck & Equipment is responsible for filling parts orders and advising customers on necessary parts based on descriptions or malfunctions. This role is crucial for the smooth operation of the parts department and requires interaction with customers both over the phone and in person.

Responsibilities

• Answer customer's phone calls and fill orders from stock parts.
• Help customers on parts counter and shop counter.
• Read catalog, microfiche viewer, or computer for replacement part numbers, availability, price and substitutions.
• Advise customer on substitution or modification of part when replacement is not available.
• Advise customer of any quality improvement or service bulletin on part replacement.
• Examine returned part or core to determine if defective and exchange part for refund.
• Stock parts according to part number sequence.
• Use precision measuring instruments to determine whether similar parts may be machined down or built up to required size.
• Clean parts shelves to prepare for physical inventory.
• Accept payment for bills and make change.
• Use calculator and computer keyboard.
• Do periodical bin checks.

Requirements

• High school diploma or equivalent required.
• At least two years of experience in heavy duty truck or automotive parts department.
• Ability to interact successfully with customers and co-workers.
• Ability to recognize the need for urgency in helping customers.
• Endurance to move at a fast pace and handle multiple job requirements quickly.
• Ability to operate parts department equipment, forklift, and pickup.

Nice-to-haves

• Experience with diesel or trucking industry.
• Familiarity with dealership operations.

Benefits

• Competitive Compensation Plans
• Paid Time Off and Holidays
• Excellent health, dental and vision plans
• Investments in Training & Development
• Generous 401(k) and Profit-Sharing Plan
• Tuition Assistance Program
• Employee Stock Ownership
• Technician Student Loan Reimbursement Program
• Disability and Life Insurance
• Internal Promotion Opportunities
• Flexible Spending Account
• Health Club Reimbursement
• Employee Referral Bonus
• Engaging and Challenging Assignments