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Parts Counter
$40,000 - $45,000/Yr
All Roads - Dundalk, MD
posted about 2 months ago
Full-time - Entry Level
Dundalk, MD
Publishing Industries
About the position
The Parts Counter Representative at Norris Ford in Dundalk is responsible for assisting customers in selecting and procuring truck parts. This entry-level position requires a detail-oriented individual who is eager to learn about truck parts and provide excellent customer service. The role involves coordinating sales of parts to both internal and external customers, ensuring customer satisfaction through effective communication and follow-up.
Responsibilities
- Assisting customers in selecting required parts
- Up-selling specials and informing customers of companion part requirements
- Providing price quotes, receiving payments, and obtaining credit authorizations
- Following up with customers regarding back-ordered parts
- Staying familiar with the latest industry trends and technical advancements
- Coordinating procurement of necessary parts with the assistant parts manager
- Performing all other duties as assigned
Requirements
- Entry-level position
- Previous experience in a similar role is required
- Detail-oriented and customer-focused
- Ability to learn about truck parts and industry trends
Benefits
- Paid holidays
- Disability insurance
- Dental insurance
- 401(k)
- Tuition reimbursement
- Paid time off
- Vision insurance
- 401(k) matching
- Life insurance
- Referral program
