Parts Manager

About the position

The Parts Manager at Jaguar Land Rover Jacksonville is responsible for overseeing the parts department, ensuring excellent customer service, managing staff, and maintaining inventory. This role emphasizes a luxury experience for customers and promotes a collaborative work environment within a family-owned dealership.

Responsibilities

• Ensures that all employees follow their assigned work schedules and adhere to the absenteeism, reporting and tardiness policy
• Forecasts goals and objectives for the department and strives to meet them
• Hires, trains, motivates, counsels and monitors the performance of all parts department staff
• Meets and assists the customer in a courteous and professional manner providing them with the information they need
• Supervises stock order procedures
• Ensures that incoming inventory is stocked in the correct location
• Maintains a balanced inventory consistent with the requirements of the defined areas
• Accurately prices parts and accessories using the proper pricing source and keeps the computer system up to date
• Enforces safety requirements

Requirements

• At least three years of related experience in an automotive parts management position preferred
• Two or more years of sales experience preferred
• Excellent customer service skills
• Professional appearance and strong work ethic
• Ability to work well in a process driven environment
• High school diploma or equivalent
• Valid driver's license and satisfactory Motor Vehicle Report

Benefits

• Personal Time Off
• Paid Training
• Employee vehicle purchase plans
• Health and wellness
• Saturday Lunches
• Discounts on products and services
• Sundays off