Parts Manager

Marinemax Services - Sarasota, FL

Full-time

Sarasota, FL

Motor Vehicle and Parts Dealers

About the position

The Parts Manager is responsible for overseeing the parts and accessories department, managing inventory, vendor relationships, and providing exceptional customer service. This role involves selling marine equipment and supplies, ensuring timely turnaround of parts for service work, and leading the parts staff.

Responsibilities

• Provide excellent customer service.
• Communicate effectively with internal and external customers to determine their parts needs.
• Act as a liaison between the parts department and other store operations.
• Adhere to established parts inventory levels and balance them for maximum turnover determined by Team Support.
• Negotiate competitive pricing with vendors and manufacturers when necessary.
• Adhere to established policy for special ordering of parts.
• Maintain accurate records of sales, inventory, and orders through IDS.
• Utilize e-bay to reduce parts that are obsolete/over aged to reduce inventory costs.
• Perform weekly cycle counts to maximize inventory accuracy.
• Coordinate and execute a physical inventory bi-annually.
• Assist Service Manager, Service Advisors, and technicians to ensure timely turnaround of parts to be utilized for work orders.
• Hire, train, motivate, and monitor performance of Parts Consultants.
• Assist customers by phone, internet, and in person with price quotes and parts sales.
• Maintain an orderly, clean, and professional parts area.
• Analyze sales, expenses, and inventory on a monthly basis to maintain profit goals.
• Update and maintain the MSDS Online database, keeping it current at all times.
• Update and maintain the Hazard Communication written plan, keeping current at all times.
• Assist with/conduct team member safety training as related to Hazard Communication.

Requirements

• Experience in inventory management and vendor relations.
• Strong customer service skills.
• Ability to communicate effectively with customers and team members.
• Experience with IDS for record-keeping and inventory management.
• Knowledge of marine equipment and supplies.

Nice-to-haves

• Experience in marine industry sales.
• Familiarity with e-bay for inventory management.