Parts Sales Associate

Chevrolet - Waco, TX

Full-time

Waco, TX

1,001-5,000 employees

Motor Vehicle and Parts Dealers

About the position

The Parts Retail Associate position at AutoNation Chevrolet Waco involves interacting with customers to assist them in purchasing automotive parts, aiming to create an exceptional buying experience that fosters customer loyalty. This role is integral to the parts department, ensuring timely and accurate service to both technicians and retail guests.

Responsibilities

• Promptly meet and assist both the technician and the retail guest in a friendly and courteous manner.
• Obtain the correct parts and accessories for both the technician and the retail guest in a timely manner.
• Accurately price parts and accessories using the proper pricing source and transfer the information to the proper document and computer system.
• Answer telephone calls promptly, courteously, and make every effort to satisfy the caller's inquiry.
• Stock incoming inventory in the correct location.
• Maintain the parts department in a clean and orderly manner.
• Provide customers with needed information and offer additional sales opportunities.
• Create and maintain merchandising display to promote product sales.
• Provide an exceptional customer experience to drive loyalty.

Requirements

• High School diploma or equivalent
• Proven ability to provide an exceptional customer experience
• One year of experience in an automotive parts department
• One year of sales experience
• Demonstrated communication and interpersonal skills
• Organization and follow-up skills

Benefits

• Competitive compensation and 401k matching
• Health insurance
• Dental insurance
• Vision insurance
• Maternity benefits
• Exclusive RX Pet program offering discounts on medications
• Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear
• Access to amazing deals and discounts through YouDecide
• Participation in the DRVPNK mission to raise and donate millions of dollars to cancer research and treatment