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Parts Specialist - 2024-2861
$25,000 - $48,000/Yr
Stewart And Stevenson Power Products - Dallas, TX
posted 2 months ago
Full-time
Onsite - Dallas, TX
Machinery Manufacturing
About the position
The Parts Specialist role at Stewart & Stevenson Power Products involves selling spare and replacement parts and equipment in a repair shop or parts store. The position requires effective communication with customers to determine their needs and provide appropriate parts solutions, while also managing inventory and sales processes.
Responsibilities
- Read catalogs, microfiche viewers, or computer displays to determine replacement part stock numbers and prices.
- Determine replacement parts required based on inspections of old parts, customer requests, or descriptions of malfunctions.
- Receive and fill telephone orders for parts.
- Fill customer orders from stock.
- Prepare sales slips or sales contracts.
- Receive payment or obtain credit authorization.
- Take inventory of stock.
- Advise customers on substitution or modification of parts when identical replacements are not available.
- Examine returned parts for defects and exchange defective parts or refund money.
- Mark and store parts in stockrooms according to prearranged systems.
- Discuss use and features of various parts based on knowledge of machines or equipment.
- Demonstrate equipment to customers and explain functioning of equipment.
- Place new merchandise on display.
- Measure parts using precision measuring instruments to determine whether similar parts may be machined to required sizes.
- Repair parts or equipment.
- Calculate and provide sales quotes to customers on multi-part orders.
Requirements
- High School Graduate or General Education Degree (GED).
- Two to four years of related experience.
- Proficient in Microsoft Office applications (Word, Excel, Outlook).
- Oracle experience preferred.
Nice-to-haves
- Ability to perform work accurately and thoroughly.
- Ability to communicate in writing clearly and concisely.
- Ability to communicate effectively with others using the spoken word.
- Ability to take care of the customers' needs while following company procedures.
