Passenger Service Agent

$39,000 - $39,520/Yr

Fenix Logistix - Nashville, TN

posted about 1 month ago

Part-time - Entry Level
Nashville, TN
Support Activities for Transportation

About the position

The Passenger Service Agent position at Fenix Logistix Inc involves providing professional and compassionate customer service to international travelers at Nashville International Airport. This part-time role requires working in a fast-paced environment, assisting with passenger check-ins, making announcements, and ensuring a positive travel experience for customers.

Responsibilities

  • Check in passengers and verify travel documents.
  • Make announcements and provide information to passengers.
  • Assist passengers with inquiries and resolve issues in a friendly manner.
  • Maintain a professional demeanor while working in a high-speed environment.
  • Lift and handle luggage as needed, ensuring safety and efficiency.

Requirements

  • Must be at least 18 years old.
  • Must be a United States citizen or have legal right to work.
  • Valid state-issued driver's license required.
  • Ability to pass a ten-year background investigation including criminal history check.
  • Must pass a negative drug/alcohol screening.
  • Fluent in English, both written and spoken.
  • Ability to lift at least 50 lbs.
  • Ability to stand for long periods of time.
  • Basic computer skills and working knowledge of Microsoft Excel and Outlook.

Nice-to-haves

  • Bilingual skills are a plus.
  • Experience in customer service or airline industry preferred.

Benefits

  • Paid training
  • Paid holidays
  • Health insurance
  • Dental insurance
  • Life insurance
  • Sick-paid leave
  • Uniforms provided
  • Competitive pay
  • Bi-weekly paychecks
  • Premium holiday pay
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