Passenger Service Agent

$38,792 - $38,792/Yr

Samsic Airport America LLC - Chicago, IL

Part-time,Full-time - Entry Level

Chicago, IL

10,001+ employees

About the position

The Passenger Service Agent at Samsic is responsible for providing exceptional operational support at O'Hare International Airport. This role involves direct interaction with airline customers, ensuring quality service during passenger check-in, boarding, and baggage handling. The ideal candidate is energetic, professional, and self-motivated, contributing to a positive travel experience for passengers.

Responsibilities

• Provide direct support to the Shift Supervisor.
• Manage passenger check-in processes.
• Assist with boarding procedures.
• Handle baggage services efficiently.
• Liaise with airline customers to ensure quality service.
• Maintain a safety-first attitude in all operations.
• Implement good housekeeping practices in the workplace.

Requirements

• 1 year of experience in Passenger Service (preferred).
• Ability to work flexible schedules including day, evening, and night shifts.

Nice-to-haves

• Experience with night and overnight shifts (preferred).

Benefits

• Dental insurance
• Flexible schedule
• Health insurance
• Vision insurance