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Bunker Hill Community College - Boston, MA

posted 2 months ago

Full-time - Mid Level
Boston, MA
10,001+ employees
Educational Services

About the position

The Pathway Coach (Academic Counselor) at Bunker Hill Community College is responsible for supporting students in their academic journey through an equity-based and student-centered approach. This role involves assisting students in exploring career interests, developing Financial-Academic-Career (FAC) Plans, tracking academic progress, and providing support during critical academic junctures. The Pathway Coach will also facilitate workshops and promote student engagement through co-curricular activities.

Responsibilities

  • Provide a highly supportive, culturally responsive, and engaging environment for students.
  • Collaborate with other offices to provide a smooth transition and ongoing support for students matriculating into the College.
  • Employ a Developmental Model of Advising to guide students in the exploration of career and academic programs within a selected pathway.
  • Administer and interpret academic, personal and career assessments to match new students with a Learning Community relevant to program of study, lived experiences, skill set or career goals.
  • Utilize intrusive advising approaches to assist students with creating personalized financial, academic and career (FAC) plans.
  • Proactively outreach and meet with students at key times for continuous needs assessment and connection to appropriate resources.
  • Provide holistic advising to continuing students through an array of LifeMap services (academic career, and transfer advising).
  • Collaborate with faculty and staff to integrate academic, career, and transfer advising across the curriculum; assisting with the design and initial facilitation of related classroom presentations.
  • Act as a departmental/divisional liaison for pathway faculty advisors assisting with faculty training on group advising, educational planning and career exploration activities.
  • Document meetings, student goals, and advice in Ellucian selfservice, TargetX Student Success Center and other appropriate student systems.
  • Collect data and participate in analysis of outcomes.
  • Participate in all required department/division events and professional development.

Requirements

  • Master's degree in Education, Counseling, Psychology or a closely related field and three (3) years of experience and/or training involving advising, counseling and/or student recruitment and retention; or an equivalent combination of education, training and experience.
  • Knowledge of student development concepts and principles.
  • Experience utilizing coaching strategies with first-generation or historically marginalized populations.
  • Proficient user of student information or customer management systems.
  • Proficient user of Microsoft applications: Word, Excel, and PowerPoint.
  • Excellent, demonstrated verbal and written communication skills.
  • Ability to work 3 days on campus, including one evening per week.
  • Ability to work at least 1 Saturday per month during peak registration.

Nice-to-haves

  • Ability to communicate in English and an additional language (conversational fluency) and/or experience living in a country where English is not the primary language.
  • Experience working in a community college and/or Minority Serving Institution (MSI).
  • Experience working with LatinX, Asian American, or low-income populations.

Benefits

  • Full state benefits including health insurance, retirement plans, and paid time off.
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