Patient Access Assistant

$19 - $30/Yr

CentraCare Health System - Monticello, MN

Part-time - Entry Level

Monticello, MN

Hospitals

About the position

As a Patient Access Assistant at CentraCare, you will play a vital role in registering patients across multiple areas within the facility. The Patient Access department in Monticello includes eight unique areas, ranging from the Emergency Department to various Specialty departments. This position requires independent analysis, judgment, and a comprehensive understanding of facility procedures. Your responsibilities will involve obtaining and verifying information to establish billable patient accounts, maintaining patient safety, and enforcing safety protocols as necessary. You will interact directly with patients, register them for appointments, schedule appointments, communicate information to other departments, and confirm insurance details to ensure the accuracy and integrity of processed documents.

Responsibilities

• Register patients for appointments
• Schedule appointments
• Communicate information to other departments
• Confirm insurance details
• Obtain and verify information to establish billable patient accounts
• Maintain and enforce patient safety and other safety protocols

Requirements

• High school diploma or equivalent required
• Medical Terminology preferred
• One to two years post high school training in clerical, secretarial or business area preferred
• One year prior scheduling, billing, patient access, accounts receivable and/or collections experience in healthcare, preferably in a clinic or hospital preferred
• Customer service skills are essential
• Good verbal and written communication skills required

Nice-to-haves

• Experience in a healthcare setting
• Knowledge of medical terminology

Benefits

• Medical insurance
• Dental insurance
• Vacation
• Retirement plan
• Employee discounts
• On-the-job training
• Supportive environment for skill building
• Open communication amongst team and leaders