El Paso Children's Hospital - El Paso, TX
posted 4 days ago
About the position
Under the direction of the Operations Manager, admits, registers, and pre-registers patients in a courteous, professional and timely manner. Conducts patients/guarantor interviews, explains hospital policies, collects and assists patients with their financial responsibilities, and informs patients on bill of rights. Ensures all necessary demographic and financial data is obtained, and accurately documented into the manual or Invision system. Verifies insurance via the electronic verification system or contacts the insurance payers for verification of eligibility and benefits. Ensures that any pre-certification/authorization is obtained to meet individual payer payment protocols. Assists patients with a financial screening assessment for eligibility with the EPCHD programs.
Responsibilities
- Admits, registers, and pre-registers patients in a courteous and professional manner.
- Conducts patients/guarantor interviews and explains hospital policies.
- Collects and assists patients with their financial responsibilities.
- Informs patients on their bill of rights.
- Ensures all necessary demographic and financial data is obtained and accurately documented.
- Verifies insurance via electronic verification system or contacts insurance payers for verification.
- Ensures pre-certification/authorization is obtained to meet payer payment protocols.
- Assists patients with financial screening assessment for eligibility with EPCHD programs.
Requirements
- Ability to deal tactfully with Associates, patients, visitors, and the general public.
- Basic computer literacy and keyboarding skills.
- Effective written and verbal communication skills.
- Analytical and problem-solving skills.
- Knowledge of commercial and managed care payors and terminology.
- Bilingual English/Spanish.
Nice-to-haves
- Healthcare or financial background.
- Training or educational background with medical terminology.
- Familiarity with ICD9 coding.
