Patient Access Clerk 8560 #12368

Oroville Hospital • Oroville, CA

297d • $21 - $28

About The Position

The Patient Access Clerk will perform all duties associated with the efficient registration of patients requiring services in the outpatient areas, the lab areas, and the emergency room for all in-patients. This role involves gathering correct information to ensure accurate billing and reimbursement through Patient Financial Services, checking the patient's paperwork to ensure that all orders are complete with diagnosis and requested tests, and obtaining identification and insurance information from each patient during the registration process. The Patient Access Clerk will also be trained to maintain standardized benchmarks for the department and will alert the Supervisor as supplies are needed. Additionally, they will forward reports of injury to appropriate agencies on industrial accidents as necessary, request cash co-payments, cash deposits, and cash payments from each patient, and provide accurate receipts for payment transactions. Other duties may be assigned as necessary.

Requirements

• High school diploma or its equivalent is required
• Must have basic clerical skills, typing, filing, ability to communicate with the public, doctors, nurses and patients
• Ability to maintain composure when faced with difficult situations
• Must be able to handle confidential situations with tact
• Ability to work with computers, electronic devices, telephones, fax machines
• Must possess the ability to do multiple tasks simultaneously
• Must obtain crisis prevention certification (if scheduled to work in the ESD)

Responsibilities

• Gathering of correct information to ensure the accurate billing and reimbursement through Patient Financial Services
• Check the patient's paperwork ensuring that all orders are complete with diagnosis and requested test(s)
• Obtain identification and insurance information from each patient during the registration process
• Knowledgeable regarding outpatient registration versus in-patient registration
• Patient Access Clerks will be trained to maintain the standardized benchmarks for the department by alerting the Supervisor as supplies are needed
• Forwards reports of injury to appropriate agencies on industrial accidents as necessary
• Request cash co-payments, cash deposits and cash payments from each patient
• Accountable to provide accurate receipts for payment transactions
• Files any necessary department paperwork according to department guidelines
• Performs other duties as assigned

What This Job Offers

• Industry: Hospitals
• Education Level: High school or GED