Patient Access Coordinator - Population Health

Penn State Milton S. Hershey Medical Center • Hershey, PA

358d

About The Position

Responsible for the daily operations and coordination of health appointments for a designated patient population and to assure appropriate and timely communication/information regarding medical service, access, physician and service referral, and direction of services offered at the organization. Provides high quality scheduling experience for the designated patient population. Deploys excellent customer service engagement skills by phone.

Requirements

• High School diploma or equivalent required.
• Graduate of an accredited Medical Assisting Program or Licensed Practical Nurse License required.
• Three (3) years of experience required.
• Active status as a Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA) or Licensed Practical Nurse (LPN) required.

Responsibilities

• Coordinate daily operations of health appointments for designated patient population.
• Ensure timely communication regarding medical services and referrals.
• Provide high-quality scheduling experience for patients.
• Engage with patients using excellent customer service skills by phone.

Benefits

• Medical, dental and vision with no waiting period.
• Generous Paid Time Off, Personal Time, and Paid Parental Leave.
• Retirement, Extended Illness Bank, Life Insurance, and Identity Theft Protection.
• Competitive Pay, Tuition Reimbursement, and PAWS UP employee recognition program.
• Employee Wellness Programs, and Fitness Discounts.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Hospitals
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees