Patient Access Rep, Float Position
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About The Position
The position involves greeting patients, visitors, and representatives at the center, directing them to the appropriate office or destination. Responsibilities include registering patients for their scheduled appointments, collecting and verifying demographic and insurance information, and scanning necessary identification into electronic medical record software. The role also requires collecting payment portions for visits, ensuring patients sign the Patient Responsibility Agreement when needed, and distributing required consent forms for treatment. Additionally, the position involves verifying insurance eligibility, initiating encounter forms, answering incoming phone calls, scheduling appointments, and managing patient accounts by posting charges and recording payments. The individual must also maintain cleanliness in waiting areas, print schedules in advance, and engage in Patient Centered Medical Home initiatives as part of the Clinical Care Team. Other duties may be assigned by management as necessary.
