Patient Access Rep - Pedi & Adolescent Health Center Pasadena

Harris Health System • Pasadena, TX

391d • Remote

About The Position

The Patient Access Representative at Harris Health System is responsible for efficiently managing the registration, admission, and insurance verification processes for both inpatients and outpatients. This role emphasizes excellent customer service and the collection of accurate information to ensure compliance with HIPAA regulations and Harris Health policies. The representative plays a crucial role in maintaining comprehensive data for timely billing and optimal reimbursement, while also informing patients of their rights.

Requirements

• High School Diploma or GED.
• 1 year of experience in a customer service-oriented environment.
• Above average verbal communication skills for heavy public contact.
• Proficiency in PC and Microsoft Word.
• Basic mathematics skills.

Nice To Haves

• Ability to work with little supervision.
• Experience in handling stressful situations.
• Excellent people skills.
• Ability to effectively multi-task.

Responsibilities

• Complete registration and admission processes for inpatients and outpatients.
• Verify insurance information accurately and efficiently.
• Provide excellent customer service to patients and their families.
• Inform patients of their rights as per HIPAA regulations and Harris Health System policy.
• Ensure all accounts contain comprehensive and accurate data for billing purposes.
• Handle patient interactions with professionalism and care.

Benefits

• Flexible work schedule including weekends and overtime.
• Eligibility for telecommuting.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Ambulatory Health Care Services
• Education Level: High school or GED