Patient Access Rep
Shenandoah Medical Center•Shenandoah, IA
457d
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About The Position
The Patient Access Representative plays a crucial role in ensuring high-quality customer service and patient safety at Shenandoah Medical Center. This position involves effective communication with patients and team members, performing account creation and registration tasks, and advocating for patients and families. The representative is responsible for gathering accurate demographic and insurance information, maintaining compliance with regulations, and providing exceptional support to enhance patient satisfaction.
