Patient Access Representative 3- Plantation, FL (On-Site)

University of Miami - Plantation, FL

Full-time - Entry Level

Plantation, FL

Educational Services

About the position

The Patient Access Representative 3 position at the University of Miami involves overseeing registration and financial clearance activities to facilitate reimbursement for services rendered by the department. This role serves as a functional expert for department peers and requires effective communication and collaboration with various stakeholders.

Responsibilities

• Obtains, confirms, and enters demographic, financial, and clinical information necessary for financial clearance of scheduled patient accounts.
• Contacts patients' families or physicians' offices to obtain missing insurance information.
• Verifies insurance and confirms insurance eligibility of patient coverage benefits, notifying patient and referring physician in the event of failed eligibility.
• Collaborates with scheduling departments to identify add-on patients.
• Obtains necessary authorizations, pre-certifications, and referrals.
• Notifies patients of liabilities prior to date of service and collects funds.
• Maintains appropriate records, files, and accurate documentation in the system of record.
• Serves as a lead resource for lower level Patient Access Representatives.
• Recommends new approaches to management for enhancing performance and productivity.
• Adheres to University and unit-level policies and procedures and safeguards University assets.

Requirements

• High school diploma or equivalent required; Bachelor's degree preferred
• Minimum 3 years of relevant experience required
• Bilingual preferred
• Knowledge of generally accepted accounting procedures and principles
• Skill in completing assignments accurately and with attention to detail
• Ability to process and handle confidential information with discretion
• Ability to work independently and/or in a collaborative environment
• Ability to communicate effectively in both oral and written form

Benefits

• Competitive salaries
• Comprehensive benefits package including medical, dental, tuition remission and more