Patient Access Representative II - Highland Park Hospital - Evenings

About the position

The Patient Access Representative II at Highland Park Hospital is responsible for efficiently processing patient registrations, scheduling appointments, and verifying insurance coverage. This role is crucial in enhancing the patient experience and supporting the hospital's commitment to high-quality healthcare services.

Responsibilities

• Act as an internal/external resource for all customer groups by providing access to healthcare services in accordance with established policies.
• Identify payment sources for all services provided; assist in collecting payments, and triage patients or their representatives for financial counseling.
• Maintain accurate electronic medical records and abide by all internal and governmental/regulatory compliance expectations.

Requirements

• High school diploma or equivalent required; college degree preferred.
• One-year customer service experience in a healthcare or health insurance related field required.

Nice-to-haves

• Basic knowledge of medical terminology and insurance industry terminology preferred.

Benefits

• Career Pathways to Promote Professional Growth and Development
• Various Medical, Dental, Pet and Vision options
• Tuition Reimbursement
• Free Parking
• Wellness Program Savings Plan
• Health Savings Account Options
• Retirement Options with Company Match
• Paid Time Off and Holiday Pay
• Community Involvement Opportunities