Patient Access Representative III

About the position

The Patient Access Representative III is assigned to the Emergency Department and is responsible to accurately collect and analyze all required demographic, insurance, financial and clinical data elements necessary to register patients presenting for treatment. The Incumbent is responsible for the provision of routine and advanced level patient access activities to facilitate efficient operations, expeditious reimbursement and optimal consumer satisfaction and to promote teamwork. The incumbent is responsible to further the mission of Enloe Medical Center, which is to improve the quality of your life through patient centered care. The Incumbent is responsible to consistently demonstrate the core values of Enloe Medical Center. The incumbent is responsible to perform their duties in accordance with regulatory compliance requirements and the Medical Center's Code of Conduct.

Responsibilities

• Accurately collect and analyze demographic, insurance, financial, and clinical data for patient registration.
• Facilitate efficient operations and expeditious reimbursement.
• Promote teamwork within the department.
• Demonstrate core values of Enloe Medical Center.
• Ensure compliance with regulatory requirements and the Medical Center's Code of Conduct.

Requirements

• Competency as Patient Access Representative I or II at Enloe Medical Center.
• 6 months in a hospital patient registration position.
• 2 years patient registration experience in a doctor's office or medical setting.
• Excellent customer service skills.
• Proficiency in Microsoft Office (Word/Excel/Outlook).
• Ability to communicate effectively with patients and families during emotional and physical stress.
• Ability to work in a fast-paced environment.

Nice-to-haves

• Experience in a multidisciplinary team environment.
• Demonstrated sensitivity and compassion for hospitalized patients and families.
• Ability to organize and prioritize assignments.