Patient Access Representative, Laboratory

Western Reserve Hospital • Cuyahoga Falls, OH

376d

About The Position

The Patient Access Representative at Western Reserve Hospital serves as the initial contact for all Patient Access Services. This role is crucial in ensuring a smooth registration process for patients, verifying insurance coverage, and collecting payments. The representative will work in a medical office environment, interacting with patients and ensuring accurate data entry into the registration application.

Requirements

• High school diploma or GED.
• 1 to 2 years of customer service experience is required.
• Experience in a hospital or medical office setting is preferred.

Responsibilities

• Register and pre-register patients for services.
• Verify insurance coverage and eligibility at the time of registration.
• Verify patient demographics and accurately input this information into the registration application.
• Perform point of service activities, including collecting copayments and self-pay payments.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Hospitals
• Education Level: High school or GED