Patient Access Representative

$57,200 - $57,200/Yr

Southcoast Health - Fall River, MA

Full-time - Entry Level

Onsite - Fall River, MA

Hospitals

About the position

The Patient Access Representative at Southcoast Health plays a crucial role in ensuring a smooth patient experience by managing check-in and check-out processes, scheduling appointments, and performing clerical tasks. This position is integral to the operations of the Endocrine Clinic, contributing to the overall patient care and administrative efficiency within the healthcare system.

Responsibilities

• Check-in and check-out patients at assigned practice(s).
• Perform various pre-registration functions including scheduling patient visits, tests, and surgical procedures.
• Greet patients and answer telephone calls, triaging as necessary.
• Perform various clerical and administrative functions as needed.
• Cover different offices as directed.

Requirements

• Completion of 4 years of high school is required.
• Good computer and typing skills are required.
• Excellent customer service and interpersonal skills are required.
• Good organizational skills and ability to work in a fast-paced environment is required.
• One year of medical office practice experience or graduation from a medical secretary program or equivalent is preferred.
• Must be fully vaccinated against seasonal Influenza and COVID-19 or provide an exemption.

Nice-to-haves

• Experience in a medical office setting is preferred.

Benefits

• $1,500 new hire sign-on bonus
• Competitive pay
• Comprehensive benefits package
• Generous Earned Time Off Package
• Employee Wellbeing Program
• 403B Retirement Plan with company match
• Tuition assistance
• Federal Loan forgiveness programs
• Professional growth opportunities
• Customized leadership training