Patient Access Representative

$41,600 - $41,600/Yr

Plymouth Bay Orthopedics - Plymouth, MA

Full-time - Entry Level

Onsite - Plymouth, MA

About the position

The Patient Access Representative at Plymouth Bay Orthopedics is responsible for providing exemplary service to patients by facilitating inbound calls for appointment scheduling and addressing inquiries regarding medical conditions. The role requires knowledge of health insurance guidelines and medical terminology, as well as the ability to coordinate appointments across multiple provider schedules. The ideal candidate is dependable, detail-oriented, and able to work independently in a fast-paced environment.

Responsibilities

• Facilitate inbound calls from patients to schedule appointments.
• Address patient inquiries regarding medical conditions.
• Coordinate urgent and non-urgent appointments utilizing multiple provider schedules.
• Provide exemplary service to enhance patient experience.

Requirements

• Knowledge of health insurance guidelines.
• Familiarity with medical terminology.
• Ability to coordinate appointments efficiently.
• High attention to detail.

Nice-to-haves

• Experience in a healthcare setting.
• Strong communication skills.

Benefits

• Health, Dental, and Vision Insurance
• 12 paid holidays per year
• Vacation & Sick Paid Time Off
• 401k and Profit Sharing
• Short-term and Long-term Disability
• Life Insurance
• Professional development assistance
• Work Remotely