Patient Access Representative

About the position

The Patient Access Representative is responsible for collecting data from patients and referring provider offices to confirm and create scheduled appointments for patient services. This role involves coordinating scheduling and referrals, ensuring compliance with protocols, and maintaining accurate patient information in the electronic medical system.

Responsibilities

• Coordinates scheduling and referrals to other healthcare providers and services.
• Obtains approval for schedule changes or cancellations as appropriate.
• Assists with maintenance and updating of provider contact information.
• Ensures that all medical appointments, special instructions and patient information is entered into electronic medical system.
• Follows site-specific protocols and maintains up-to-date documentation to ensure compliance.
• Performs other duties as assigned.

Requirements

• High school diploma or equivalent.
• No experience required.

Benefits

• Paid Parental Leave: one week of paid parental leave for newborns or newly adopted children (pro-rated based on FTE).
• Flexible Payment Options: instant access to earned, unpaid base pay before payday through DailyPay (fees may apply).
• Upfront Tuition Coverage: upfront tuition coverage through FlexPath Funded for eligible team members.