Patient Account Analyst II - CBO Revenue Cycle - Remote

$31,000 - $57,000/Yr

ProMedica - Toledo, OH

Full-time - Entry Level

Remote - Toledo, OH

Merchant Wholesalers, Durable Goods

About the position

The Patient Account Analyst II is a key member of the acute care billing team within the Central Billing Office at ProMedica Health System. This role focuses on managing patient accounts, ensuring accurate billing to insurance companies, following up on payments and denials, and addressing any patient liabilities post-insurance processing. The position requires strong analytical skills, attention to detail, and the ability to work independently while also being a supportive team player.

Responsibilities

• Perform a variety of registration, billing, follow up and collection functions for all payers.
• Review denials, identify patient issues, and work with patients/payers to issue adjustments, corrected, and/or rebilled claims.
• Follow up on unpaid claims within standard billing cycle time frame.
• Provide feedback to management on issues that impede timeliness or quality of billing and work with management to resolve.
• Independently review assigned reports to ensure goals and deadlines are met.
• Other duties as assigned.

Requirements

• High School Diploma or equivalent education.
• One year of healthcare or related experience (preferred).
• Certificate in billing and/or coding from an accredited school (preferred).
• Demonstrated ability to accurately and independently solve problems.

Nice-to-haves

• Excellent communication and interpersonal skills.
• Excellent computer skills.
• Strong organizational skills and the ability to multi-task.
• Commitment to exceptional customer service.