Lancaster General Hospitalposted 11 months ago
Full-time
Lancaster, PA
Hospitals

About the position

The Patient Care Assistant (PtCA) plays a crucial role in delivering direct, non-licensed patient care under the supervision of qualified personnel. This position involves a variety of responsibilities aimed at ensuring the comfort and safety of patients during their visits. The PtCA will work rotating 8-hour shifts between 7 AM and 7 PM, with no weekend or holiday shifts required, and no on-call duties. The primary focus of this role is to assist with patient care, manage supplies, and maintain a clean and safe environment for both patients and staff. In terms of patient care, the PtCA will be responsible for rooming patients for office visits, weighing them, taking and charting vital signs, and assisting with various procedures. The role also includes answering patient call lights, providing personal hygiene assistance, and ensuring that patients are comfortable and safe during their stay. The PtCA will document patient information accurately and report any unusual situations or changes in patient conditions to the responsible nursing staff. Additionally, the PtCA will assist with admission, transfer, and discharge procedures, ensuring a smooth transition for patients. The PtCA will also be involved in environment management, which includes cleaning tasks that adhere to OSHA standards, maintaining the appearance of patient care areas, and ensuring that all equipment is properly maintained and inventoried. Supply management is another key responsibility, where the PtCA will order and stock supplies as needed, demonstrating an awareness of cost containment practices. The role requires strong interpersonal skills to effectively communicate with patients, families, and staff, acting as a patient advocate and resolving any concerns that may arise. Overall, the PtCA is expected to maintain a high level of professionalism, demonstrate clinical competency, and participate in achieving quality outcomes for the institution. This position is essential for supporting the healthcare team and ensuring that patients receive the best possible care during their visits.

Responsibilities

  • Room patients for office visits and take vital signs.
  • Assist with personal hygiene needs and daily living activities.
  • Document patient information accurately and timely.
  • Report unusual situations or changes in patient conditions to nursing staff.
  • Maintain cleanliness and order in patient care areas.
  • Order and stock supplies according to unit standards.
  • Assist with admission, transfer, and discharge procedures.
  • Answer patient call lights promptly and to satisfaction.
  • Provide close observation and care for patients requiring 1:1 observation.
  • Demonstrate proper responses to emergency situations.

Requirements

  • High School diploma or equivalent (GED).
  • Completion of educational requirements for competency in patient care.
  • AHA CPR/BLS certification required within 30 days of hire.

Benefits

  • 100% Tuition Assistance at The Pennsylvania College of Health Sciences
  • Paid Time Off and Paid Holidays
  • Shift, Weekend and On-Call Differentials
  • Health, Dental and Vision Coverage
  • Short-Term and Long-Term Disability
  • Retirement Savings Account with Company Matching
  • Child Care Subsidies
  • Onsite Gym and Fitness Classes
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